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Case Study · Digitals Journey

ClassOne
Performance Marketing & Social Growth

How an integrated digital strategy generated 806 leads, delivered over 1.06 million paid impressions and expanded ClassOne's organic visibility across Facebook and Instagram.

Education
Competitive Exam Preparation
Performance Marketing
Social Growth
Total Leads 806 Meta-reported leads
The Brand

Built for
serious
aspirants.

ClassOne is a West Bengal-based learning platform helping aspirants prepare for WBCS, WBPSC, WBP, SSC, Railway, Bank and Police recruitment examinations through live classes, recorded courses, mock tests and faculty-led support.

The business needed more than promotional activity. It needed a connected system linking content, paid acquisition, qualification, counselling and revenue tracking.

The central challenge:
Lead volume was not the only issue. ClassOne needed to understand which enquiries had genuine potential and what happened after a lead entered the system.
01 · The Challenge

Growth was fragmented. The solution had to be connected.

01

Low & Inconsistent Visibility

Facebook and Instagram visibility was inconsistent, limiting organic reach and repeat audience engagement.

02

No Structured Lead Funnel

There was no structured lead-generation funnel designed to produce predictable admission enquiries.

03

Revenue Attribution Gaps

Digital leads, offline follow-ups and admissions were not consistently connected for reporting.

04

Lead Quality Concerns

The business needed better qualification at the form stage to distinguish stronger prospects from general enquiries.

05

Counselling Conversion Gap

Founder-led counselling was performing better than the newly hired caller, creating a sales execution gap.

06

Content-to-Acquisition Gap

Content, paid campaigns and sales conversations needed to work together instead of operating independently.

Core Diagnosis

Lead volume was not the only issue. ClassOne needed a connected system linking content, paid acquisition, qualification, counselling and revenue tracking.

Marketing Audit Facebook and Instagram were reviewed to benchmark reach, consistency and audience response.
Audience Analysis Early campaign data identified the 24–40 age group as the strongest-performing segment.
Sales Review Counselling conversations were reviewed to identify sales execution and objection handling constraints.
Creative Testing Urgency-led messaging such as “Incomplete Syllabus” was tested.
02 · Integrated Strategy

Two engines.
One growth system.

Performance marketing created acquisition while organic social media strengthened visibility, relevance and audience trust.

01

Meta Audience Targeting

Targeted the strongest-performing 24–40 audience segment.

02

Intent Qualification

Budget and intent questions were added to lead forms to qualify prospects earlier.

03

Bengali-First Content

Exam-relevant communication was adapted to the audience's learning context.

04

Sales Feedback Loop

Founder counselling and recurring objections were used to inform caller training and marketing decisions.

05

Organic Social Growth

Exam questions, current affairs, tips, myth-busters and subject explainers created repeat engagement.

Audience Insight

Useful beats purely promotional.

Audience

24–40

Early campaign data showed this age group as the strongest-performing segment.

Content

Exam-Relevant

Questions, current affairs, tips and subject explainers supported repeat audience engagement.

Messaging

Urgency

The “Incomplete Syllabus” angle showed stronger relevance to the audience.

03 · Campaign Performance

The numbers
behind the growth.

Paid-media results below are verified from the supplied Meta Ads Manager summary.

Total Ad Spend ₹49,520.44 Meta campaign spend
Total Leads 806 Meta-reported leads
Average CPL ₹61.44 Cost per lead
ROAS 3.03× Return on ad spend
Metric Result
Total Meta Ad Spend ₹49,520.44
Impressions 1,067,792
Leads Generated 806
Average Cost Per Lead ₹61.44
CPM ₹46.38
CTR (All) 1.61%
Total Revenue ₹1,50,191
Return on Ad Spend 3.03×
04 · Organic Growth

Paid acquisition met organic visibility.

Platform Insights recorded strong growth across Facebook and Instagram during the selected reporting period.

Facebook

1.1M Views
3.7K Interactions
149 Follows

Instagram

217.2K Views
845 Interactions
154 Follows
How to read the growth: Facebook generated 1.1M views, 3.7K content interactions and 149 follows. Instagram generated 217.2K views, 845 interactions and 154 follows. The percentage increases reflect a small prior-period base, so absolute view, interaction and follow figures provide the clearest measure.
Audit Note

The public Facebook page currently communicates the offer clearly, but visible engagement remains uneven. Consistent quizzes, faculty videos, testimonials and answer-reveal formats should be used to turn reach into recurring participation.

05 · Next Growth Priorities

Build on the data already collected.

01

Improve Creative Variety

Rotate question-led posts, faculty-led reels, student outcomes, notification explainers and syllabus problem-solving content.

02

Strengthen Conversion Tracking

Track qualified leads, counselling calls, follow-ups, admissions and payment value against each campaign.

03

Build Social Proof

Publish student testimonials, exam progress stories and faculty credibility content to improve trust.

04

Retarget Engaged Audiences

Retarget video viewers, post engagers and lead-form visitors with student stories, guidance and course offers.

05

Improve Counselling

Turn the founder's successful counselling approach into a repeatable script, objection library and follow-up workflow.

After beginning the ClassOne Learning App journey, we were creating value but struggling to reach students. Digitals Journey helped us connect with more learners. Initially, we were unsure how much digital marketing could contribute; now we understand how important a focused digital marketing team can be for an EdTech brand.
ClassOne Team
The Outcome

From fragmented promotion to a connected growth system.

1.3M+

Combined organic views across Facebook and Instagram, alongside 806 paid leads, demonstrating the scale created by combining acquisition with organic social visibility.

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